What does an owner commit to at HomeWell Care Services?
HomeWell Care Services gives an owner a territory of 30,000–40,000 residents aged 65 and over. That is above typical among home care systems.
Across 17 home care systems
How big are other systems' territories, next to HomeWell Care Services'? →
How long you are in, and what leaving looks like
A standard HomeWell Care Services territory holds 30,000–40,000 residents aged 65 and over.
Standard territory size, across the systems measuring it the same way
Every system here sizes on residents aged 65 and over.
3 systems between the highest and lowest are not drawn here. The full field is in the data table below.
›View data & method
| System | Residents aged 65+ |
|---|---|
| A Place At Home | about 40,000 |
| Amada Senior Care | 32,000–42,000 |
| Assisting Hands Home Care | at least 25,000 |
| BrightStar Care | at least 15,000 |
| CareBuilders at Home | 30,000–40,000 |
| ComForCare | 25,000–35,000 |
| FirstLight Home Care | about 25,000 |
| Griswold | 25,000 |
| Home Instead | 10,000 |
| HomeCare Advocacy Network | 30,000–50,000 |
| Homewatch CareGivers | 38,000–40,000 |
| HomeWell Care Services | 30,000–40,000 |
| Nurse Next Door | about 9,000 |
| One You Love Homecare | about 50,000 |
| Right at Home | at least 15,000 |
| Senior Helpers | 25,000–35,000 |
| SYNERGY HomeCare | about 20,000 |
Only systems that state a 65-and-over population are drawn: a system sizing on the whole population has measured something different, and the two are never ranked against each other. Where a filing says “at least” a number, the qualifier travels with the value.
What an owner has to hit, and what happens if they miss
What an owner may not do
- To offer Optional Additional Services, franchisee must be in substantial compliance and obtain necessary licenses and approvals, and may need to meet other requirements.p. 43 ↗
- Franchisee must offer all goods and services designated as required for all franchises.p. 43 ↗
- Franchisee may only offer products and services authorized and approved by the franchisor.p. 43 ↗
- Franchisee is not restricted as to whom it may sell within or outside its Territory, except as described in Item 12.p. 43 ↗
- Franchisee must operate the Franchised Business during the minimum hours specified by the franchisor.p. 44 ↗
- Franchisor may change the products and services the franchised business is permitted or required to offer, with no restrictions on that right.p. 43 ↗
- Franchisee must follow any maximum price the franchisor specifies for a product or service.p. 44 ↗
HomeWell Care Services’ filing discloses 3 proceedings.
That is 1.5 per 100 locations, against 1.3 per 100 locations across the whole field. A count of proceedings mostly measures how large and how old a system is, which is why it is shown as a rate and never as a score.
- 2024
Consent Order related to alleged violations of Sections 31110, 31201, and 31156 of the California Franchise Investment Law by: (1) selling at least one HomeWell franchise without perfecting an exemption; (2) offering and selling franchises in California by means of a written communication which included an untrue statement of a material fact, a financial performance representation; and (3) publishing an advertisement offering HomeWell franchises to California investors without filing the advertisement with the Department.p. 11 ↗
- 2023 · settled · 23CV00866
Claims for fraud/misrepresentation; unfair business practices; and violation of the California Legal Remedies Act in connection with a negligence and wrongful death action against former franchisee, franchise operating company and its manager. Alleged that HomeWell's consumer-facing website inaccurately described some services and that HomeWell was a joint venturer or alter ego with its former franchisee.p. 11 ↗
- 2020 · 01-20-0005-3713
Junzi asserted claims for breach of contract, fraud, negligent misrepresentation, and violation of the Texas Deceptive Trade Practices Act based on allegations including failure to provide marketing and lead generation, non-payment of amounts due, failure to find new franchisees/area representative after abandonment, failure to timely agree to mediation, and inaccurate/deceptive/misleading financial performance representations and misrepresentations regarding support. Junzi sought rescission-based damages in excess of $740,000 or alternatively expectation damages over $7.1 million, plus actual damages of $750,000 for breach of contract plus fees, costs, interest, and punitive/exemplary damages.p. 12 ↗
How to read these terms
- Contract language does not summarize. Where a filing states a term in words, those words are what we publish, with the page they are on. Only the handful of terms that are genuinely numbers get compared with other systems.
- A territory is only comparable to one measured the same way. Some systems size on residents aged 65 and over, some on the whole population. We keep those apart and never rank one against the other.
- Disclosed cases are not a score. A count of proceedings mostly measures how big and how old a system is. We publish what each filing discloses, in its own words, with a rate per hundred locations so the count is not mistaken for a verdict.
›The numbers behind this page
What the agreement says about the minimums
- Royalty you owe regardless: “The following table describes the minimum royalty payment that you will owe for each Territory in which you operate:”
- Sales you must reach: “During each year of operation, you must achieve or exceed the following minimum performance requirements with respect to each Territory that you own and operate:”
The proceedings, as the filing describes them
- “HomeWell agreed to desist and refrain from violations of Sections 31110, 31201, and 31156 of the CFIL”
- “we agreed to pay the sum of $1,060,000 without admitting liability”
- “awarded Junzi $112,634 in damages plus: (a) pre- and post-award interest and (b) reimbursement of $35,455 for administrative fees and expenses of the AAA in excess of Junzi's apportioned costs”
What this filing does not disclose
- Nothing material to this question is missing from this filing.
Every term on this page is read from HomeWell Care Services’ own 2026 disclosure document, and the wording is the filing’s rather than ours. Territory sizes are compared only with systems measuring on the same basis. Disclosed proceedings are shown as the filing describes them, with their status where the filing states one. Source ↗
Once a month: what moved in the filings, which systems changed their agreements, and what it means for owners.