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Hallmark Homecare

Hallmark Homecare, LLC.franchising since 2019 (incl. predecessor)owned by Hallmark Homecare, Inc. ("HHI")
Open the 2026 FDD

Everything below is Hallmark Homecare's own required public disclosure, presented neutrally. Chips link to the exact page of the source document.

The snapshot
Royalty
6%
field median 5%
Franchise fee
$60K
field median $52K
Startup investment
$110K – $135K
Item 7 range
Franchised outlets
59
2023 → 2025
What its locations disclose
Disclosed gross margin
35.0%
the brand's own Item 19 figure — definitions vary by brand
Who runs it
Tony Fulton
President
FDD p. 10
  • President · HHL · May 2023 – present
  • Board Member and Special Advisor to Franchise Partners · HHL · April 2023 – present
  • Founder, Owner, and President · Guardian Angels Homecare, Inc. · 2003 – present
  • Nebraska State Senator · Nebraska · 2007 – 2013
Steve Everhart
Chief Executive Officer
FDD p. 10
  • Chief Executive Officer and Managing Member · HHL · December 2022 – present
  • Chief Executive Officer and a Director · HHI · October 2011 – present
  • President and Chief Executive Officer and a Director · TDC · October 1998 – present
  • President and Chief Executive Officer and a Director · The Senior's Choice, Inc. ("TSC") · 1999 – February 2019
Laurie Owen
Director of Training & Development
FDD p. 11
  • Director of Training & Development · HHL · September 2023 – present
  • development, training and performance coaching roles · Home Instead Senior Care
Julie-Ann Parrott
Chief Operating Officer
FDD p. 11
  • Chief Operating Officer · HHL · January 2023 – present
  • Chief Operating Officer · HHI · October 2022 – present
  • Co-Founder and Chief Operating Officer · RetireEASE Senior Services · 2003 – September 2022
Kara Rose
Franchise Performance Coach
FDD p. 11
  • Franchise Performance Coach · HHL · July 2025 – present
  • care advisor, later business development · Family Tree Private Care
  • Field Consultant · Cornerstone Caregiving
Holly Rogers
Director of Franchise Performance Coach
FDD p. 11
  • Franchise Performance Coach · HHL · August 2023 – present
  • Director of Franchise Performance Coach · HHL · August 2024 – present
  • Business Performance Coach · Home Instead Senior Care
  • District Manager · a major retailer
Leah Ray
Franchise Performance Coach
FDD p. 12
  • Franchise Performance Coach · HHL · December 2025 – present
  • Field Consultant and Operating Director · Cornerstone Caregiving
Kelly Glennon
Chief of Staff
FDD p. 11
  • Chief of Staff · HHL · January 2023 – present
  • Chief of Staff · HHI · September 2014 – present
  • Director of Operations · Encore Senior Homecare
  • Director of Operations (similar capacity) · Beehive Homes Memory Care Facility of Excelsior
Mike McLain
Chief Growth Officer
FDD p. 11
  • Chief Growth Office · HHL · January 2023 – present
  • President · HHI · April 2021 – present
  • President and owner · Altus Recruiting · 1996 – present
Litigation disclosures

Required public disclosures from Hallmark Homecare's own FDD, reproduced neutrally. A disclosure is not a judgment of wrongdoing.

50-2025-CA-011636-XXXA-MB
50-2025-CA-011636-XXXA-MB · Circuit Court of the Fifteenth Judicial Circuit in and for Palm Beach County, Florida · November 7, 2025
FDD p. 12

The complaint alleged breach of the Franchise Agreement and related personal guarantees, including alleged violations of confidentiality and post-termination non-competition provisions, as well as claims for tortious interference and unjust enrichment against certain affiliated third parties. The Franchisor sought injunctive relief and monetary damages, including costs and attorneys' fees.

Status: On February 20, 2026, the court entered a Consent Order and Stipulated Injunction resolving the action pursuant to a settlement that included injunctive and monetary relief. Bloom and Davis agreed to cease competing for two (2) years and are permanently prohibited from using, misappropriating, and/or disclosing Franchisor's confidential information. The order was entered by stipulation without adjudication of liability.

The order was entered by stipulation of all parties without adjudication of liability.
The fine print
Fee schedule, as filed
  • initial franchise fee: $59,500 (for one Protected Territory with a population up to 250,000)Cumulative Franchise Fee for multiple Protected Territories: #1 $59,500; #2 $40,000 (cumulative $99,500); #3 $35,000 (cumulative $134,500); #4 $35,000 (cumulative $169,500); #5 $35,000 (cumulative $204,500). For a Protec…
  • royalty: The greater of: (i) 6% of Gross Sales, or (ii) $500 multiplied by the number of Protected Territories you purchased
  • brand fund: The greater of: (i) 1% of Gross Sales, or (ii) $150 multiplied by the number of Protected Territories you purchased
  • technology fee: HallmarkXL Franchise Operating Platform Fee: 3.25% of Gross Sales (payable weekly); Fees for Required Systems: currently ranges from $250 to $375 per month
  • local marketing requirement: $2,500 to $6,000 (Initial Marketing estimate; after launch you must market your Franchised Business to client referral sources - reprinting marketing materials, sponsorships, community events, and networking)
Territory policyFDD p. 28

You may purchase between one and five Protected Territories under a single Franchise Agreement. Each Protected Territory will be described in terms of zip codes (all must be contiguous) and will be comprised of up to 250,000 individuals (according to the most recent Census data available at the time you and we sign the Franchise Agreement). Your Franchised Business must be operated from an office located within your Protected Territory (which may be a home office).

Technology named in the FDD
Care management & scheduling
back-office software
CRM & lead management
CRM
Recruiting & hiring
Indeed
Accounting & finance
accounting softwareBank accountsQuickBooks
Marketing
TwitterGrouponPinterestFacebookLiving SocialInstagram
Franchisor portal & intranet
Hallmark Homecare intranet site
Productivity & office
@hallmarkhomecare.com email addressDocuSignGoogle
IT & infrastructure
telephone systemcomputer capable of accessing the InternetComputer System
Other
HallmarkXLQuo
For franchisor teams
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