Franchisor Intelligence / Visiting Angels / Training & support
What does Visiting Angels provide, and what does it charge for?
Visiting Angels charges no separate technology fee. That is lower than most among home care systems.
Across 21 home care systems
Which systems charge more for technology than Visiting Angels? →
What Visiting Angels says it will do for an owner
Every item below is described in this filing. A system that does not mention something has not necessarily withheld it — Item 11 is written by the franchisor, and silence is silence.
Before you open
- Grand-opening / launch marketing — at the owner's cost
- Pre-opening guidance
- Website / digital marketing presence
Training
- Annual conference / convention
- Business coaching / field support visits
- Initial training program
- Ongoing / additional training
Winning clients
- Lead generation / call center / inquiry routing
- Local marketing materials and templates — at the owner's cost
Running the business
- Initial staff recruiting / hiring support
- Operations manual access
Everything else
- Forms, templates or policy documents provided
- National accounts / referral partnerships
- Regional / peer meetings — at no extra charge
- Territory designation / mapping
Visiting Angels requires an owner to run 4 systems of its choosing.
The technology fee is $0/mo, lower than most in this field. Our then-current fee, not currently charged. — covers: scheduling software, our current intranet and other technology used by Visiting Angels franchiseesSource ↗
Everyday office software
- @visitingangels.com employee email accountsNamed in the filing
- Microsoft 365Required
- ZoomNamed in the filing
Accounting and payments
- QuickBooksNamed in the filing
- QuickBooksRequired
Scheduling and care records
- Operations software system developed for home care service businessesRequired
- Technology Fee (scheduling software, intranet and other technology)Named in the filing
Client and referral management
- Activated InsightsRequired
Marketing and the website
- Visiting Angels website (www.visitingangels.com)Named in the filing
The franchisor's own systems
- Angel Resource CenterNamed in the filing
Visiting Angels holds an annual conference for its owners.
What Visiting Angels says it earns from what an owner has to buy
- Email Accounts (@visitingangels.com) — from franchisor
At your request and for our then-current Email Fee, we will provide email accounts for your employees with the domain "@visitingangels.com". The Email Fee is intended to cover a portion of our costs to provide and administer properly branded email accounts.
How to read what a system provides
- This is what each filing says it does, not a scorecard. We list the support a system describes. A system that does not mention something has not necessarily withheld it — Item 11 is written by the franchisor, and silence is silence.
- Hours belong to an audience. A filing states training hours separately for an owner, a manager and clinical staff, and those figures are never added together. Only the owner's hours compare across systems.
- Required is not the same as named. A system an owner must buy and use is a different commitment from one the filing merely mentions, and we keep the filing's own word for it.
›The numbers behind this page
What the filing says, in its own words
- Grand-opening / launch marketing: “We will provide you with pre-opening marketing assistance including assistance in developing presentations for referral sources (Paragraph 4.4, Paragraphs 4.5(d) through (g), of the Franchise Agreement, titled "Obligations of Franchisor, Pre-Opening Advertising"). We will help you to select media sources for any advertising you wish to conduct to solicit to clients and/or recruit care giving staff. We will provide graphic designs, layouts and written copy for advertisements and brochures which you may use (you must pay for production costs such as camera-ready ad slicks and typesetting of information specific to your Franchised Business and/or specific ads for your Franchised Business address).”p. 42 ↗
- Pre-opening guidance: “The initial services which we provide to you following the signing of the Franchise Agreement include consultation (Paragraph 4.2(c), of the Franchise Agreement, titled "Obligations of Franchisor, Consultation") with you (by telephone and electronic mail) on the location for your Franchised "VISITING ANGELS, Living Assistance Services" Unit; selecting telephone services; computer and software selection; ordering initial orders of printed materials, etc.”p. 36 ↗
- Website / digital marketing presence: “We will maintain a website which will promote the home care services of our franchise system on the World Wide Web and provide information regarding same to potential clients (Paragraph 4.5(f) of the Franchise Agreement, titled "Obligations of Franchisor, Internet Services").”p. 46 ↗
- Annual conference / convention: “3. Annual National Conferences (3-day event, once per year; there is a fee to attend); and,”p. 43 ↗
- Business coaching / field support visits: “The initial services which we provide to you following the opening of your Franchised Business (immediately after the conclusion of your training class) include providing telephone and electronic mail consultation (initiated at your request) to assist you in recruiting, hiring screening and training your initial staff of caregivers and office staff; recruiting clients, invoicing, payroll (Paragraph 4.5(b), 4.5(c) of the Franchise Agreement, titled "Obligations of Franchisor, Telephone and Electronic Mail Consultation").”p. 43 ↗
- Initial training program: “You will receive 26.5 hours of training (Initial Training Program), and/or virtual training using virtual visual platforms, during a period of five (5) days which will enable you to open and operate the Franchised Business (Paragraph 4.3, of the Franchise Agreement, titled "Obligations of Franchisor, Training at Our Location").”p. 38 ↗
- Ongoing / additional training: “We may, at our sole discretion, offer additional training/education, conferences, seminars and "Business Builder" events refresher courses (Paragraph 4.5(a), of the Franchise Agreement, titled "Obligations of Franchisor, Additional Training/Education").”p. 47 ↗
- Lead generation / call center / inquiry routing: “The inquiries (potential clients) which are received by us from individuals seeking home care services will be distributed to the franchised office which is nearest to the location of each potential client.”p. 44 ↗
What this filing does not disclose
- Initial training hours: the filing's training table does not total in a way we could read without inferring it.
- On-the-job training hours for the owner: the filing does not state a total.
Everything on this page is what Visiting Angels’ 2026 filing says it provides, in the filing’s own terms. Nothing here is a comparison except the training hours: the rest is a description a franchisor wrote about itself, and the absence of an item means the filing did not mention it.
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Ask HQ reads across your scheduling, billing and recruiting data and answers the questions none of them can on their own.
Keep going
Everything else Visiting Angels discloses →
Growth, fees, franchisor economics, training and territory, in one briefing.
Who's winning the home care franchise race →
Every system's openings and exits, by stage, across the whole field.
The citable numbers →
Every statistic these filings support, with its sample.