IntelligenceBlueprintsBriefsGlossaryNewsletter
Visiting Angels logo

Visiting Angels

LIVING ASSISTANCE SERVICES, INC. (LAS)franchising since 1998
Open the 2026 FDD

Everything below is Visiting Angels's own required public disclosure, presented neutrally. Chips link to the exact page of the source document.

The snapshot
Royalty
3.5%
field median 5%
Franchise fee
$52K
field median $52K
Startup investment
$125K – $171K
Item 7 range
Franchised outlets
541
2023 → 2025
What its locations disclose
Annual unit revenue (Item 19)
$1.79M median
541 units, per owner (rolls up every business they hold) · FY2025
relaxed cohort — compare with caregroup: owner_rollup · gross · maturity_not_stated

Revenue is not profit. One statistic per brand, chosen by a published rule set; brands compare only inside the same group.

Methodology notes
  • FN-BRACKET-ESTIMATED Median estimated from the brand's bracketed distribution disclosure (linear interpolation within the median bracket).
  • FN-COHORT-EXCLUSIONS Brand excluded specific units from this cohort; see exclusion note.
  • FN-COMPARABILITY-GROUP Brands are compared only within the same comparability group (unit basis, revenue definition, cohort maturity). The group label is shown beside every comparison.
  • FN-HEADLINE-COHORT The headline figure is one Item 19 statistic chosen per brand by a published, versioned rule set (franchised, unit-level, mature, all eligible units, largest count, latest year, median first); the other disclosed cohorts remain available.
  • FN-PARTIAL-YEAR-INCLUDED Includes units open less than a full year.
  • FN-REV-DEF-VARIES Revenue definitions differ by brand (Gross Sales/Revenue(s)/Receipts/Billings, Net Billings, etc.); see each brand's verbatim definition.
  • FN-UNIT-BASIS Reporting unit is the brand's own (business/territory/outlet); composites never mix bases.
The franchisor's own books

From the audited financial statements attached to the FDD — the corporate entity, not its franchisees.

Whose numbers these are: Figures are Living Assistance Services, Inc..

Audited by John D. Hilcher, Certified Public Accountant, A Professional Corporation · unmodified opinion · with an emphasis-of-matter paragraph · fiscal year ends December 31 · s corporation for tax FDD p. 130

LineFY2023FY2024FY2025
Total revenue$44.47M$52.81M$58.05M
Royalties collected$25.04M$28.68M$30.75M
Operating income$241K$975K$1.4M
Net income$244K$992K$1.4M
Equity$2.26M$3.25M$4.65M
Methodology notes
  • FN-STATEMENT-SET Figures come from one audited statement package (entity, report, fiscal year-end); a later package supersedes the comparative years of an earlier one, and packages for other entities are never blended.
Who runs it
Barbara Faust
Director of Operations
FDD p. 10
  • Director of Operations · Living Assistance Service, Inc. (Visiting Angels), Bryn Mawr, PA · October 2017 – Present
Lawrence Meigs
President/CEO
FDD p. 10
  • President/CEO · Living Assistance Services, Inc. (Visiting Angels), Bryn Mawr, PA · September 1998 – Present
Karon Austin
Senior Vice President Operations
FDD p. 10
  • Senior Vice President Operations · Living Assistance Services, Inc. (Visiting Angels), Bryn Mawr, PA · February 2008 – Present
Cathy Berg
Associate Senior Vice President Operations
FDD p. 10
  • Associate Senior Vice President Operations · Living Assistance Service, Inc. (Visiting Angels), Bryn Mawr, PA · May 2009 – Present
Jerry Capaccio
Associate Senior Vice President Franchise Development
FDD p. 10
  • Associate Senior Vice President Franchise Development · Living Assistance Services, Inc. (Visiting Angels), Bryn Mawr, PA · October 2013 – Present
Jeannie Vestrum
Director of Program Development
FDD p. 10
  • Director of Program Development · Living Assistance Service, Inc. (Visiting Angels), Bryn Mawr, PA · October 2017 – Present
David Ritterling
Senior Vice President Development
FDD p. 10
  • Senior Vice President Development · Living Assistance Services, Inc. (Visiting Angels), Bryn Mawr, PA · December 2004 – Present
Dan Drennen
Senior Vice President Brand Administration
FDD p. 10
  • Senior Vice President Brand Administration · Living Assistance Services, Inc. (Visiting Angels), Bryn Mawr, PA · September 2009 – Present
Scott Parrish, MBA
Executive Vice President
FDD p. 10
  • Executive Vice President · Living Assistance Services, Inc. (Visiting Angels), Bryn Mawr, PA · October 2008 – Present
Bonnie Reid
Vice President of Program Development
FDD p. 10
  • Vice President of Program Development · Living Assistance Services, Inc. (Visiting Angels), Bryn Mawr, PA · November 2011 – Present
Litigation disclosures

Required public disclosures from Visiting Angels's own FDD, reproduced neutrally. A disclosure is not a judgment of wrongdoing.

Living Assistance Services, Inc. v. Brenda J. Myers and Caregivers of Ohio, LLC
2:21-cv-03121 · E.D. Pa. · July 14, 2021
FDD p. 11

Filed by Franchisor against a former franchisee for breach of contract, misappropriation of trade secrets and unfair competition. Franchisee's franchise agreement was terminated for cause, due to failure to pay fees owed to Franchisor. Franchisor instituted the claim after franchisee refused to cease operating its business in accordance with the termination notice.

Status: On April 15, 2022, the court granted the request for entry of default. On December 1, 2023, the Franchisor and Ms. Myers entered into a settlement agreement wherein Franchisor paid Ms. Myers a sum equal to $7,500 and each party agreed to a mutual release and to dismiss all applicable claims. On January 1, 2024, the Franchisor and Caregivers of Ohio, LLC entered into a settlement agreement wherein Caregivers of Ohio, LLC paid Franchisor a sum equal to $10,000 and each party agreed to a mutual release and to dismiss all applicable claims.

Franchisor paid Ms. Myers a sum equal to $7,500 and each party agreed to a mutual release
Teresa Parker v. Markiesha Stafford; Darlene Arnold; Visiting Angels Senior Homecare; Living Assistance Services, Inc.; Does 3-50
Superior Court of the State of California for the County of Sacramento · 9/26/23
FDD p. 11

LAS franchisee's employee was involved in a car accident on the way home from work at the end of the workday. The accident did not occur during the employee's shift or during a transition between locations of employment. The third party involved in the accident filed suit against the employee, the franchisee and LAS.

Status: LAS is being indemnified and defended by its franchisee's insurers, and settlement negotiations are underway.

LAS is being indemnified and defended by its franchisee's insurers, and settlement negotiations are underway.
Living Assistance Services, Inc. v. Andrew Francis Block
2:23-cv-01103 · E.D. Pa. · March 21, 2023
FDD p. 11

Filed by Franchisor against a former franchisee for breach of contract, trademark and trade dress infringement, and unfair competition. Franchisee's franchise agreement was terminated for cause, due to failure to pay fees owed to Franchisor and for complaints received by customers about Mr. Block. Franchisor instituted the claim after franchisee refused to cease operating its business in accordance with the termination notice.

Status: The parties entered into a Settlement Agreement and Mutual Release on July 24, 2023, wherein Mr. Block agreed to cease operating using Franchisor's Marks and pay $25,000 to Franchisor in exchange for mutual releases and Franchisor dismissing the case.

Mr. Block agreed to cease operating using Franchisor's Marks and pay $25,000 to Franchisor
Vinchesi v. LASI, Parent Care LLC, Prime Care One, LLC, Sunrise Senior Living Services, Inc.
Superior Court of Stamford, Norwalk, CT · January 8, 2025
FDD p. 10

Plaintiff was a client of the franchisee. The franchisee was responsible for providing overnight assistance at the facility where Plaintiff was a resident. Plaintiff fell, breaking her hip, and has brought claims for malpractice against all defendants.

Status: LAS's primary insurer has accepted the claim and hired counsel to defend the case.

Plaintiff fell, breaking her hip, and has brought claims for malpractice against all defendants.
Jane S. Jones and Richard W. Snowdon, Individually and as Co-Executors of the Estate of Evelyn B. Snowdon v. LAS, Inc., NEPA HomeCare, Inc., Visiting Angels of Luzerne County, and Visiting Angels Scranton
Court of Common Pleas, Philadelphia County, PA
FDD p. 11

Plaintiffs allege the 99-year-old relative died at home following caregiver's death and allege that the franchisee failed to follow its policy regarding submission of caregiver timesheets. Plaintiffs sued defendants for survival action, negligence, negligent supervision, vicarious liability, wrongful death and negligent infliction of emotional distress.

Status: On October 9, 2025, Plaintiffs and LAS entered into a Settlement Decree wherein LAS and Defendants agreed to pay to Plaintiffs a sum equal to $5,000,000, and each party agreed to a mutual release and to dismiss all applicable claims.

LAS and Defendants agreed to pay to Plaintiffs a sum equal to $5,000,000
The fine print
Fee schedule, as filed
  • initial franchise fee: $51,950.00 to $89,950.00$51,950.00 in all regions in which a radius of 30 miles with the Franchised Address at the center comprises a population of 100,000 or less (and in which the Protected Territory will not exceed 100,000 in population); $6…
  • royalty: 3.5% of total Gross Revenues
  • brand fund: $425.00 per month ($575.00/month in 325K pop. territory) or 2.5% of your Gross Revenues if higher
  • technology fee: Our then-current fee, not currently charged.
Territory policyFDD p. 48

You will receive a Protected Territory (defined by zip codes) in which to operate your Franchised Business, assigned by mutual agreement based on demographics, population density, area income statistics, area marketing statistics and competition. You do not receive an exclusive territory; in limited circumstances (e.g., Metro Areas) a neighboring franchise may accept clients in your Protected Territory. Franchisor will not establish its own business location or license other franchisees within your Protected Territory. Detailed rules govern solicitation and advertising within and outside the Protected Territory and Metro Areas.

Technology named in the FDD
Care management & scheduling
Technology Fee (scheduling software, intranet and other technology)Operations software system developed for home care service businesses
CRM & lead management
Activated Insights
Accounting & finance
QuickBooks
Marketing
Visiting Angels website (www.visitingangels.com)
Franchisor portal & intranet
Angel Resource Center
Productivity & office
@visitingangels.com employee email accountsZoomMicrosoft 365
For franchisor teams
Tracking the whole field, not just one filing?

HomecareHQ builds competitive intelligence for home care executives — talk to us about what you need to see.

Talk to us
Keep going