What a home care agency actually earns

HCHQ Benchmark Research transforms recent public operating disclosures into standardized, location-weighted benchmarks for the home care industry. HCHQ independently collects, standardizes, and synthesizes this data — the value is the collection, interpretation, normalization, comparability mapping, and weighting, not merely access to the filings.

The current benchmark set incorporates publicly reported operating metrics from seven national home care systems, collectively representing hundreds of agency locations (545 for the gross-margin benchmark). HCHQ maps differently named measures to a common operating definition and weights brand-level results according to the number of locations each represents. Because source definitions and reporting methods vary, benchmarks are location-weighted medians of disclosed brand-level metrics — directional industry baselines, not exact like-for-like comparisons, and never claims of location-level observations.

Three rules apply everywhere a benchmark appears on this site:

• Real-location pools are labeled as such, with the location and company counts behind them — and single-location and multi-territory operations never mix in one number.
• Every benchmark carries methodology caveats (cohort exclusions, revenue-definition variance, estimated inputs). The full caveat registry renders below on this page; each card links here.
• Vintages are disclosed. Benchmarks refresh with each annual filing cycle and are dated to the performance year they describe.