Intelligence / Franchisor Intelligence / Right at Home
Right at Home
Right at Home, LLCfranchising since 2000owned by RiseMark Holdings, LLC ("RMH")
Everything below is Right at Home's own required public disclosure, presented neutrally. Chips link to the exact page of the source document.
The snapshot
Royalty
5%
field median 5%
Franchise fee
$50K
field median $52K
Startup investment
$94K – $176K
Item 7 range
Franchised outlets
566
2023 → 2025
What its locations disclose
Annual unit revenue (Item 19)
$1.33M median
390 units, per franchised business · FY2025
comparable cohortgroup: business · net · mature_full_year
Revenue is not profit. One statistic per brand, chosen by a published rule set; brands compare only inside the same group.
Methodology notes
- FN-COHORT-WIDENED Brand cohort range did not fit a tight canonical bracket; assigned to a wider bracket that fully contains it.
- FN-COMPARABILITY-GROUP Brands are compared only within the same comparability group (unit basis, revenue definition, cohort maturity). The group label is shown beside every comparison.
- FN-HEADLINE-COHORT The headline figure is one Item 19 statistic chosen per brand by a published, versioned rule set (franchised, unit-level, mature, all eligible units, largest count, latest year, median first); the other disclosed cohorts remain available.
- FN-REV-DEF-VARIES Revenue definitions differ by brand (Gross Sales/Revenue(s)/Receipts/Billings, Net Billings, etc.); see each brand's verbatim definition.
- FN-UNIT-BASIS Reporting unit is the brand's own (business/territory/outlet); composites never mix bases.
Disclosed gross margin
44.6%
the brand's own Item 19 figure — definitions vary by brand
The franchisor's own books
From the audited financial statements attached to the FDD — the corporate entity, not its franchisees.
Whose numbers these are: Figures are RiseMark Holdings, LLC and Subsidiaries; PARENT, consolidated with the parent's subsidiaries; consolidating RAH, RAH International, RAH Ventures, RAHCO.
Audited by PricewaterhouseCoopers LLP · unmodified opinion · fiscal year ends December 31 FDD p. 278 ↗
| Line | FY2023 | FY2024 | FY2025 |
|---|---|---|---|
| Total revenue | $64.96M | $66.68M | $65.71M |
| Royalties collected | $35.11M | $39.68M | $44.49M |
| Operating income | $11.89M | $15.15M | $18.15M |
| Net income | $8.36M | $14.34M | $17.83M |
| Equity | — | $76.21M | $85.37M |
Methodology notes
- FN-REPORTING-ENTITY Item 21 requires audited statements, but not always the franchisor's own: these figures belong to the entity named beside them, which for some brands is a parent or a combined group and may include businesses other than this brand. Item 21 figures are compared with other Item 21 figures on that basis; the entity and what it consolidates are shown with the number.
- FN-STATEMENT-SET Figures come from one audited statement package (entity, report, fiscal year-end); a later package supersedes the comparative years of an earlier one, and packages for other entities are never blended.
Who runs it
Jeffrey Vavricek
Chief Financial Officer
- Chief Financial Officer (CFO) · RAH · January 2015 – present
- CFO · RAHI and RMH · August 2016 – present
- CFO · RAHCO · March 2019 – present
- CFO · RAHCOPD · February 2021 – present
Dawn Drazdys
Chief Marketing Officer
- Chief Marketing Officer · RAH · August 2019 – present
Jennifer Chaney
Senior Vice President of Franchise Development and Sales
- Senior Vice President of Franchise Development and Sales · RAH · August 2025 – present
- Vice President of Franchise Development · RAH · December 2020 – August 2025
- Senior Director of Franchise Development · RAH · June 2019 – December 2020
Nichole Holles
Senior Vice President of People Strategy & Governance
- Senior Vice President of People Strategy & Governance · RAH · March 2025 – present
- Vice President of People Strategy · RAH · December 2023 – March 2025
- Vice President of Human Resources · RAH · December 2019 – December 2023
Rodney Roberts
Chief Franchise Business Operations Officer
- Chief Franchise Business Operations Officer · RAH · February 2025 – present
- Chief Franchise Business Operations Officer · RMH, RAHI, RAHCO, RAHCOPD, RAHCOHHS and RAHCOP · February 2025 – present
- Chief Operations Officer (COO) · RAH, RMH, RAHI, RAHCO, RAHCOP, RAHCOPD, RAHCOHHS, RAHCOSTL and RAHCOCOS · March 2023 – February 2025
- COO · RAHCOCOS · February 2025 – June 2025
Brady Schwab
Chief Growth & Strategic Operations Officer
- Chief Growth & Strategic Operations Officer · RAH · March 2025 – present
- Chief Growth Officer · RAH · October 2022 – March 2025
- Senior Director of Business Development · HearingLife, Inc. · August 2022 – October 2022
- Director of Business Development · HearingLife, Inc. · September 2019 – August 2022
Wyatt Godfrey
Senior Vice President and Chief Technology Officer
- Senior Vice President and Chief Technology Officer · RAH · May 2024 – present
- Information Security Officer · RAH · October 2020 – present
- Vice President of Technology · RAH · October 2020 – May 2024
- Director of Business and Data Intelligence · RAH · May 2019 – October 2020
Margaret Haynes
President and Chief Executive Officer
- President and Chief Executive Officer · RAH · April 2022 – present
- President and CEO · RMH and RAHI · April 2022 – present
- CEO · RAHCO, RAHCOPD, and RAHCOHHS · April 2022 – present
- CEO · RAHV · February 2025 – present
Litigation disclosures
No litigation disclosed in Item 3FDD p. 15 ↗
“LITIGATION No litigation information is required to be disclosed in this Item.”
The fine print
Fee schedule, as filed
- initial franchise fee: $49,500Conversion Initial Franchise Fee of $37,125 up to $49,500 (may be reduced up to 25% based on factors). During fiscal year 2025, the range of Initial Franchise Fees collected was between $37,125 (from a VetFran Program di…
- royalty: 5% of Net Billings
- brand fund: 2% of weekly Net Billings on the first $1,000,000 of Net Billings plus 1% of weekly Net Billings on the next $2,000,000 of Net Billings for each calendar year
- technology fee: $2,100 (current annual rate)
- local marketing requirement: 2% of Net Billings unless a Cap applies (may be reduced to 1% of Net Billings if Brand Marketing and Promotion Fee is 2% of weekly Net Billings, with total combined not to exceed 3% of Net Billings)
Territory policyFDD p. 50 ↗
Your Designated Area is defined by zip codes and generally includes a population of at least 15,000 people who are age 65 and older as shown in the Basic Terms of the Franchise Agreement. You maintain rights to your Designated Area even though the population increases. Conversion Franchised Businesses may have more or less population depending on factors. You do not have rights or options to acquire additional franchises after executing a Franchise Agreement but may apply for additional Franchised Businesses.
Technology named in the FDD
Care management & scheduling
Home Care Operating Software / home care operating platform
Recruiting & hiring
Applicant Tracking System
Accounting & finance
Payment Card Industry Data Security Standard (PCI)QuickBooksrequired financial services program
Training & learning
PMUlearning management system
Marketing
website (Franchisor-hosted) / four dedicated pages
Franchisor portal & intranet
ESRIDigital Resource Library
IT & infrastructure
computer hardware (computer, printer, server/workstation)HIPAA Manual / HIPAA compliance resources
Other
proprietary softwaresoftware templatesDesignated Software
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