MCP (Model Context Protocol)
An open standard that allows AI systems to securely connect to external data sources and tools. MCP enables AI assistants to look up live data — like client records, schedules, or glossary definitions — rather than relying solely on their training.
Also known as: MCP · Model Context Protocol · tool protocol · AI tool integration
The Model Context Protocol (MCP) is an open protocol that standardizes how AI systems connect to external tools and data sources. Instead of training an AI on all possible data, MCP allows an AI assistant to call a connected tool at runtime to retrieve current, authoritative information.
For home care, MCP-connected tools might include glossary lookups, client record queries, scheduling system checks, or state regulatory databases. This enables AI assistants to give accurate, up-to-date answers rather than guessing from training data.
MCP is an emerging standard and represents the technical architecture for building enterprise AI systems that work with structured operational data.
In home care, this means…
The technical mechanism for AI-to-data integration. Relevant when evaluating how AI tools connect to home care software systems.
Related terms
AI Agent →
An autonomous software system that can perceive context, reason, make decisions, and take multi-step actions to complete goals — going beyond a single chatbot response to execute workflows, call tools, and coordinate with other systems.
LLM (Large Language Model) →
A machine learning model trained on large amounts of text that can understand and generate human language. LLMs are the underlying technology in AI assistants like ChatGPT and Claude, and are used to power AI tools in home care software.
Workflow Automation →
The use of software to execute multi-step business processes automatically, reducing manual work and human error. In home care, workflow automation applies to scheduling, billing, compliance tracking, and caregiver onboarding.
HIPAA →
The Health Insurance Portability and Accountability Act — federal law establishing privacy and security standards for protected health information (PHI). Home care agencies that handle client health data must comply with HIPAA's Privacy and Security Rules.